Custom Page Template: About Us
The Crain Commitment: It's All About You, Our Customer
We are a family-owned dealership with family members on-site every day, and we take pride in the work we do. We recognize that we wouldn't be successful without putting the customer first. With that being said, we have developed the Crain Commitment. Our dealerships offer the following benefits that no one else can match:
- Our 10 year/100,000 mile warranty on every new and used vehicle we sell
- Our 100 hour love-it-or-leave-it exchange policy
- Our 100% low-price guarantee: simply stated, we will beat any price
But the Crain Commitment is only part of the story. When you come to one of our dealerships, you'll find comfortable waiting rooms with gourmet coffee, tea, and snacks. If you're in for service and need to leave your car, we'll offer you a loaner car right away. We also wash and vacuum every car we work on. It's this kind of red-carpet experience that makes people come back time after time, for generation after generation. Isn't this the kind of experience you deserve? We think so!
Warranties include 10-year/100,000-mile powertrain and 5-year/60,000-mile basic. All warranties and roadside assistance are limited. See retailer for warranty details.